GoTo Connect
GoTo Connect: All-in-One,
AI-Powered Business
Phone Systems
A cloud phone system built to scale with your business, wherever your team works. Advantage supplies, sets up and supports GoTo Connect for businesses that want a modern, reliable phone system without the hassle of managing hardware.
GoTo Connect brings your calls, meetings and messaging together in one simple, cloud-based platform. Whether your team works from one office, several sites, or a mix of home and office, GoTo Connect keeps everyone connected — with hundreds of built-in features, AI-powered tools, and a setup process our team makes genuinely painless.
As an Advantage-supported solution, you get the platform's flexibility backed by a local team who'll handle your setup, number porting, and ongoing support.
What's included
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A full-featured, award-winning business phone system with softphone capabilities built in — so your team can make and take calls from a desk phone, laptop, or mobile app, whether they're in the office, at home, or on the road. Setup is simple, and day-to-day management doesn't require a dedicated IT team.
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Send and receive business SMS alongside your calls, keeping customer conversations in one place instead of scattered across personal devices.
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Built-in video meetings and screen sharing mean you don't need a separate tool for calls versus meetings — everything lives in the same platform.
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AI Receptionist – automates call handling and routing, so callers get where they need to go without waiting on hold
Call Summaries – automatic AI summaries of calls, so nothing gets lost or forgotten
Sentiment Analysis – track how customers are feeling across calls, texts and other channels
Topic Monitoring – keep an eye on recurring themes in customer conversations
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Custom auto attendants, call transferring, call management, conference bridging, and a full suite of admin tools give you control over how calls move through your business — all managed from a straightforward dashboard.
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Keep your existing business number or set up new ones, including toll-free numbers and phone extensions. Our team handles the porting process so there's no disruption to your business.
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Built-in redundancy keeps your phone system running even if something goes wrong at your physical location, so missed calls don't become missed business.
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GoTo Connect connects with the tools you already use, including Microsoft Teams and a range of business apps, so your phone system fits into your existing workflow rather than sitting apart from it.
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For businesses that need more, GoTo Connect Contact Center adds real-time performance insights for supervisors, omni-channel engagement across phone, email, chat and WhatsApp, and quality management tools — enterprise-grade capability without the enterprise complexity.
Why businesses choose GoTo Connect
Fast to set up — many businesses are up and running in as little as a day
Easy to manage — no large IT team required
Modern & cloud-based — accessible from anywhere, on any device
Built to integrate — works with the tools your team already relies on
Scales with you — suited to small businesses through to multi-location operations
